Understanding the mortgage rules.
Since October 31st 2004 the Financial Services Authority (FSA) began regulating the mortgage industry, promising greater clarity, fairness and transparency for borrowers.
The new regime replaced a voluntary code of conduct which most lenders, brokers and advisors signed up to.
The new system is designed to protect and educate the public, and if you are unhappy with an aspect of your mortgage you can complain to the FSA.
If you would like to check our registration or that of any other company you can use the FSA Firm check service.